Cargobike Repairs & Maintenance
You’ve invested in a cargo bike, it now makes sense to keep it in tip-top condition!
Here at our Hackney base in east London we have a well-stocked maintenance workshop. When carrying your precious cargo you want to be sure that you’re safe. Parts do wear, and some are ‘consumables’ which mean that they will periodically need to be replaced. Examples are disc brake pads, which work hard on heavy cargo bikes travelling at speed. Or chains on ebikes with derailleur gears in particular. Some elements will need a tune-up every now and then. There are simple things you must do yourself – like keep the tyres pumped and the ebike battery charged – but we’re happy to do the rest!
Also, should you ever wish to sell it (with a heavy heart, we think!), if it’s been looked after with regular maintenance it’ll fetch a better price.
Note that we only do maintenance work on brands and models that we sell. Why? Because there are a lot of specialist parts in the cargo bike world.
Happiness is a well-tuned cycle.
Free first six months of Basic Services for your cargobike
All our cargo bikes receive a thorough pre-delivery inspection and assembly. We also offer you 6 months of free Basic Services once you’ve purchased your cargo bike – either new or ‘nearly new’ from our Hire fleet. We book you in for your first free service when you purchase your bike so that it’s one less thing to think about.
Your 6 months is unlocked if you bring it back for the first service within 3 months (ideally sooner). After that, our Basic Service (up to 1.5 hours) is currently £115 inc VAT and £60/hour thereafter, billed in increments.
Every 6 months is typical for servicing, but feel free to ask us for advice.
Cargobike Maintenance
Our expert mechanics have years of experience and have specialist knowledge of cargo bikes. We will tighten up those bolts and wires, adjust the brakes and deal with any little gremlins. Your cycle will be well looked after, pampered, preened and ready to roll.
We are happy to undertake work on cargobikes only – sorry, we do not service ‘standard’ bicycles. Try our nearby friends at Hub Velo for that.
Please note that we prioritise customers who have bought the vehicle from us. It makes sense – we do have to put them first. So please don’t be offended if there is a small lead time because we’re booked up with our purchase customers.
We’ll do our best to get you booked in and turned around in a timely manner.
Basic Service (up to 1.5 hours) is currently £115 inc VAT and £60/hour thereafter, billed in increments.
Nb: All prices and hourly rates in our workshop DO NOT include any parts or consumables. We’ll ask you for approval before fitting or ordering them, if they are not parts replaced free under warranty.
Ex-demo Maintenance
If you buy an ex-demo cargo bike from us, rest assured it will have had frequent safety checks and services from CarryMe whilst in our Hire fleet.
When it is sold, we will state whether you get any free service period, depending on the vehicle. You will always get a minimum 3 month warranty on used or ex-demo bikes, and it may be more than that. Of course, we advise you to book regular maintenance with us.
Nb: All prices and hourly rates in our workshop DO NOT include any parts or consumables. We’ll ask you for approval before fitting or ordering them, if they are not parts replaced free under warranty.